Delivery Information

Delivery Costs and Shipping Information

UK Mainland Cost
Under £50.00 (inc VAT) £6.95
Over £50.00 (inc VAT) FREE

  

Highlands and Islands of Scotland Cost
Standard Items Under £150.00 (inc VAT) £19.95
Standard Items Over £150.00 (inc VAT) £14.99
All Large Items Please call for a quote - 0203 994 5470

 

*Large items include products that require delivery on pallets such as storage heaters, heavy cable drums and items sold in large quantities. Please be aware that if large items are purchased before calling for a quote, we may need to contact you to request additional shipping costs.

**If you would like delivery to the Isle of Wight or Jersey please contact us.

How long will my order take to arrive?

If you require an item the next day, please call 0203 994 5470 or email sales@electricpoint.com and we will prioritise your order.

For standard deliveries, please allow:

  • 1 to 2 working days for deliveries to mainland UK
  • 5 working days for deliveries to the Scottish Highlands, Offshore and Northern Ireland

Look out for the ‘in stock’ logo on our product pages – This means that the product is on the shelf and is ready for delivery in 1 to 2 days.

Out of stock items (Products without the ‘in stock’ logo) will require 2 to 3 days for delivery. We will source the items from the manufacturer or our extensive branch network as quickly as possible. If this incurs any extended lead times, we will notify you.

Click & Collect Orders from Harringay, Greenwich & Ipswich

We offer collections from our Harringay Branch in North London or Greenwich Branch in South London, as well as our Ipswich Branch.

Find your nearest Electricpoint branch with our branch locator.

Free Project Deliveries

We offer free local deliveries for larger orders or projects. 

To find out more, please get in touch at 0203 994 5470 or email sales@electricpoint.com.

Storage Heaters & Kerbside Deliveries

Please note that our logistics service for palletised delivery of storage heaters is limited to kerbside delivery only.

This means that the driver will place the pallet as close to the entrance of your building as possible (For example near the front door, garage or outbuilding provided the route is clear and flat enough for their pallet trolley). It is the responsibility of the recipient to move the products into the property.

Pallet deliveries are free. However, if you are not present to receive your order, subsequent redeliveries will incur a fee.

Though the pallets themselves are heavy, the individual components are more manageable. Storage heater bricks weigh approximately 10kg per pack, and the storage heaters themselves range inn weight from 30-40kg depending on the particular model.

Please ensure that you do not discard the storage heater bricks, as these are essential components.

Terms & Conditions

Some of our products are exceptionally heavy. Electricpoint reserves the right to revise the delivery charges if your order is heavier than our standard dispatch allows.

We are not responsible for any costs incurred for unused labour where items have not turned up or are incomplete and/or faulty. We recommend that you do not book electricians, builders or any other tradespeople until you have received the items.

Goods must be inspected upon arrival, and any claims for items damaged or incomplete must be made within 24 hours of receipt.

Following this initial 24 hours period, claims for damaged or incomplete items are not possible. This does not affect your statutory rights.

Storage heaters will be delivered via a large lorry. If you expect an issue with large vehicles accessing the delivery address, please advise us at 0203 994 5470 or email sales@electricpoint.com after placing the order.

If you can't find what you need here on in our full terms and conditions, please don't hesitate to get in touch at the details above or with our contact form.