Track My Order

We ship via FedEx for parcel deliveries, Action Roadways for pallet freight, and our own vehicles for London deliveries.

Your tracking number and shipping method are included in your shipment confirmation email, listed beneath your ordered items. You can also find this information by logging into your Electricpoint account.

Track Your Delivery
  • ► FedEx parcel delivery — Track your FedEx shipment using the tracking number in your confirmation email.
  • ► Pallex pallet delivery — Track your Pallex shipment using the tracking number in your confirmation email.
  • ► Medlock Delivery Network — Online tracking isn't available for this service. Please contact our team and we'll check your delivery status right away.

⚠  FedEx Support Tip

Having trouble tracking a FedEx delivery? Call 03456 07 0809 and when prompted, say “I want to speak to a Human” — this will connect you directly to a real advisor who can help with your shipment.

Need help with your order? Call us on 0203 994 5470 or email sales@electricpoint.com — our team is always happy to help.