Nice fans, easy to fit, look smart
We work with Feefo to collect and provide impartial reviews from our customers to ensure we’re getting unbiased feedback regularly. Your feedback is a valued part of our business and is critical to help us improve our service and ensures we meet your expectations as an online electrical wholesaler. The reviews below include all our most up to date customer reviews direct from Feefo's review website, which can also be accessed here.
Was amazed purchase arrived quickly. Not fitted yet but cannot fault delivery method
Great service but full range of accessories not available.
Great service. Would have given 5 stars but Electricpoint only able to supply standard white cover for this ICON 30S extractor fan. Had to go to a different supplier to get a silver coloured fan cover.
Great service - Nick was really helpful on the phone and processed our order quickly to meet tight deadlines. Thanks!
Our response...I am really glad that Nick was helpful on the phone. He has years of experience in electrical wholesale and is always helpful with passing on his knowledge to try help the customers to make sure that they purchase the right products to meet their needs. We have invested a lot of time to train all of our team across the products in which we sell. Thanks for such a great review, we do appreciate it
There customer service was excellent I had called up the previous week to enquire about the radiators I was looking to buy for advice. Nick was very helpful. The radiators I ordered arrived within 24hrs.
Our response...Thanks for such a positive review and I am glad that Nick has excelled himself in his customer service. We aim to turn everything around as quickly as possible to make it easier for our customers. Thanks for such a great review
Very pleased with price and speed of delivery.
Our response...Service rating : I am glad that we exceeded your expectations in terms of our prices and and the speed of delivery
Product : 5 stars- brilliant, thank you
Super fast delivery
Super Fast Delivery, three bathroom extractor fans came the next day…
Our response...Service rating : Thanks very much for such a positive review. We try and turn everything around within 2-3 days but we are getting more efficient each day which enables to get a lot of orders to customers next day. This is also due to the hard work which is put in from Parcelforce also to make this happen. We look forward to helping you with your next project when the need arises.
Product : Thanks for the five star review- I can't ask for anymore.
Xpelair Extractor Fan for Bathroom LV100T Model 90847AW with Timer
Excellent service, ordered on 17.7 and delivered on 20.7 with Parcel Force as order is above £50 inclusive of VAT,it is FOC.It is a SELV type fan for Zone 1 installation and comes with complete kit, inclusive of ducts, seals and cover and a 12V transformer.Unfortunately, as they don't sell this fan alone, and I have 3 units installed in the 3 bathrooms with all transformers and wiring, as a replacement for a similar unit like for like quote from Xpelair I had to buy the whole unit. Electric point has the best price on offer for this model and very pleased with the service.
Our response...Wow what a great review. You kindly placed your order on a Saturday and the Electricpoint team got your picked and despatched on the Monday (we don't work weekends as I push them very hard to turn the orders around and they deserve a little bit of time to recharge their batteries). Parcelforce then delivered the order on the Tuesday which is a great team effort between Electricpoint and Parcelforce I think that you would agree. I sincerely thank you for your order and look forward to helping you when the need arises in the future.
Great price and fast delivery
Our response...Thanks for such a great review, I really appreciate it
Service rating : Great price and next day delivery - couldn’t ask for more
Our response...Service rating : Thanks very much for a great review, I really appreciate you taking the time to review us. We look forward to helping you out in the future on your next project
Product : These are great fans, Xpelair have spent a great deal of time in terms of research and development and it is showing in their products.
Good but had a shipping problem
Service rating : Good although a problem occurred in the shipment packaging department as my fans went to a different customet and i received the product they were expecting. Luckily person lived in the same town and we were able to resolve between ourselves to swop products.
Our response...Service rating : I am really sorry that your items got mixed up and that you resolved the issue with little inconvenience
Product : These are great products and I am pleased that you are happy with it
Great very quiet on low speed setting.
Excellent quick service with great prices. No problems
Our response...Perfect, thanks for the great review
Best price online and next day delivery!
Our response...I am really pleased that you are happy with our service and our pricing. We do our best to make sure that we are extremely competitive in the market place
Prompt first class service.
Service rating : It was a very easy website to use. Product was a radiator I had purchased about five month ago and purchased a similar one from them at a slightly lower price. Product was ordered on a Friday and was delivered on the following Monday.
Our response...Thank you for such a great review, we work very hard to get the orders packed and out of the warehouse as quickly as possible so that you can complete your project/ job so I am glad to see that this is working. We look forward to helping you on your next project
A good and fully automatic radiator for a small bedroom. I hope to get good service from it in the winter.
Service rating : First rate service, fast delivery. Great choice of products.
Our response...Service rating : Thanks for a great review we really appreciate it and look forward to helping you out on your next project
Product : Dimplex have put a lot of time and energy into making this product easy to set up and install and it pays off when we get feedback like this. I
Excellent product. Strongly made. Easy to setup and install. Also looks great.
Good price and quick delivery
Service rating : The whole transaction went as it should, with reasonably quick delivery.
Our response...Thanks very much for the great review, we really appreciate it
More powerful than a lot of fans
I will be back!
The price was competitive, e-mail confirmation prompt, delivered on time and well wrapped to avoid damage. In short I will be using them again!
Our response...That is a great review, I am glad that you are happy with all areas of what we are trying to achieve in and we look forward to helping you out in the future when the need arises
Quick and easy
Service rating : Quick easy service good product no problems at all
Our response...5 stars- what more can I ask for. Thanks for the order and we look forward to helping you in the future
Not used yet being fitted in a month looks good though easy install