Here’s a clear, step-by-step guide on how to use a Dimplex Quantum heater (covering the modern RF models). These are high heat retention (HHR) storage heaters that charge on off-peak electricity (usually overnight) and release heat efficiently throughout the day with smart controls.
1. Initial Setup & Power On
- Ensure both wall switches (usually one for off-peak charging and one for on-peak/boost) are turned ON.
- On first power-up (or after a power cut), the heater runs a self-test sequence:
- The display shows software version, then performs a quick check. It may take a moment to boot up.
The controls are under a flap on the top right of the heater:
Selector dial (rotate and press)
Menu, Back and Advance buttons
Digital display screen
2. Understanding the Main Display
The home screen shows:
- Current target room temperature (e.g., 21 °C)
- Minutes of off-peak charge received last night (in brackets)
- Active timer mode (e.g., "Auto", "Out All Day", "Home All Day", "Holiday")
- Status: "Heating ON" (active) or "Heating OFF"
The display "sleeps" after a while (goes dim/black) but the heater is still running.
3. Setting the Desired Room Temperature
On the main screen, simply rotate the dial:
- Clockwise → increase temperature
- Anticlockwise → decrease temperature
Press the dial to confirm if needed (some models auto-save).
The heater will automatically maintain this temperature during "Heating ON" periods by releasing stored heat.
4. Choosing a Heating Mode (Timer Profiles)
Press Menu → rotate dial to Modes → press dial.
Common modes:
Auto — Default smart mode. Learns your routine and optimises charging/heat release based on usage patterns.
Out All Day — Lower background heat when you're away (e.g., 15–18 °C), then warms up before you return.
Home All Day — Maintains your set temperature all day (ideal for weekends or work-from-home).
Holiday / Away — Set a date range and low frost-protection temperature (e.g., 7 °C) to save energy while you're away.
Manual — No timer — heater simply maintains your set temperature whenever there's stored heat.
Select your preferred mode and press dial to confirm.
The heater automatically charges during off-peak hours (set by your electricity supplier, usually overnight).
5. Using Boost (for Extra Heat)
If you need a quick warm-up (e.g., unexpectedly cold evening):
Press Menu → select Boost → press dial.
Set desired Boost Temp (e.g., 23 °C) and Boost Time (e.g., 30 mins to 2 hours).
Press dial to start.
Boost only works if there's enough stored heat left. It uses the fan to circulate heat faster.
6. Advance / Override Timer
If you're in a timed mode (e.g., Out All Day) and want heat earlier/later:
- Press Advance button once → it temporarily overrides the schedule to start the next "Heating ON" period early (or extend it).
- Press again to cancel.
7. Additional Settings (Menu → Settings)
Date & Time — Set correctly for timer accuracy (important for off-peak charging windows).
Temperature Units — °C or °F.
Child Lock — Lock controls to prevent accidental changes.
Factory Reset — If needed (last resort).
8. Important Tips & Safety
- Do not cover or obstruct the heater (minimum clearances: 300mm front, 150mm sides, 250mm top).
- In summer, you can turn off both wall switches if no heat is required (turn back on in autumn).
- For app control (optional): Pair with a Dimplex Hub and use the Dimplex Control app for remote adjustments, scheduling, and energy monitoring.
- If the heater isn’t warming up properly: Check off-peak supply is active, ensure correct timer mode, or contact support (may need more charge time after installation).