Buying Guide | Wallbox FAQ’s
A Guide to Installing Wallbox Chargers
What type of cable do I need for Wallbox EV Charger?
What is the warranty for a Wallbox EV Charger?
How do I use Wallbox EV Charger?
What are the maximum charging speeds of Wallbox EV Chargers?
What are the different modes available on Wallbox EV Chargers?
What types of vehicles can I charge with a Wallbox EV Charger?
Wallbox Pulsar Max vs Pulsar Plus
A Guide to Installing Wallbox Chargers
The installation of any EV charger should be done by a fully trained and qualified electrician to ensure that the charger is safe to use and qualifies for warranty cover.
Before you book your installation, you should consider where you would like the charger to be situated and note down it's distance from the consumer unit as this will affect the size of the cable you will require for installation.
Wallbox chargers come complete with mounting plates and screws so additional purchases for the purpose of wall mounting are not neccessary. However, you should discuss with your electrician if there are any additional purchases required for your installation based upon the intended location of the installation. To ensure that mounting is secure, Wallbox EV chargers should only be installed on vertical stud walls or solid walls and should allow for enough cable slack to ensure the charge cable will not be pulled taught.
What type of cable do I need for Wallbox EV Charger?
If you have a Type 2 vehicle, you will need a Type 2 to Type 2 charge cable. If you have a Type 1 vehicle, you will require a Type 2 to Type 1 charging cable. You should also consider the length of cable you need. Most EV charging cables come in 5m, 10m or 15m lengths.
What is the warranty for a Wallbox EV Charger?
Wallbox provides a 2 year warranty from the purchase date which covers against problems with materials or workmanship.
How do I use Wallbox EV Charger?
Wallbox chargers are ready to use immediately after installation, to get started download the myWallbox app and create an account. Add your charger to your account and connect to your charger via bluetooth. Then connect your charger to Wi-Fi and adjust the power of the charger.
What are the maximum charging speeds of Wallbox EV Chargers?
Wallbox EV chargers are available in 7kW and 22kW outputs which means that they can take between 1 and 6 hours to fully charge an electric vehicle depending on the battery size. The 22kW charger will charge a vehicle faster than the 7kW charger however, if your home's electrical wiring is on a single phase system, you will only be able to charge with a 7kW charger. You can check with your energy company if you are unsure if you have a 1-phase or 3-phase system. You should also check the maximum charging speed of your vehicle. For example, some electric vehicles only charge at 6.6kw regardless of the power of the charger that is connected, so in this case it wouldn't be worth investing in a 22kW charger as it will not charge any faster.
What are the different modes available on Wallbox EV Chargers?
Wallbox models such as the Pulsar Plus, Pulsar Max, Commander 2 and Copper SB are compatible with Eco-Smart and Full-Green modes. Eco-Smart allows users to charge their car with self-generated energy. It identifies the green energy not being used anywhere else in your home and diverts it to your EV charger, using energy from the grid to top up if neccessary. Full-Green mode will only use self generated energy and will not pull from the grid. To enable these charging modes you must have an energy meter.
What types of vehicles can I charge with a Wallbox EV Charger?
Wallbox EV chargers can be used with all of the popular car manufacturing brands and support both Type 1 and Type 2 vehicles.
Wallbox Pulsar Max vs Pulsar Plus
When comparing the Wallbox Pulsar Max and Pulsar Plus, you'll find that both are exceptional EV charging solutions however, the Pulsar Max takes the charging experience to new heights with its upgraded features.
With an easy-to-install backplate, enhanced IP & IK protection, scratch-resistant finish, and an ultra-fast enhanced CPU for advanced performance, the Wallbox Max outperforms its predecessor in several key aspects. It also boasts enhanced security to comply with new UK smart charging regulations and dynamic power sharing for up to 100 chargers, making it an ideal choice for both residential and commercial charging setups.
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